CIO Institute: USA

CIO Institute: USA

Location: Cornell University, ILR School - NYC Conference Center

Date: Tuesday, October 15th, 2024

Time: 08:00 am - 6:30 pm EST

Event Summary

The CIO Institute: New York City flagship event gathers the foremost minds in the industry to delve into the pivotal issues shaping the role of tech leaders today.

As we navigate the ever-evolving realm of technology, this event stands as an indispensable forum, spotlighting the paramount challenges of our time: from harnessing the potential of Artificial Intelligence and fortifying cyber-security defenses, to deciphering the intricacies of emerging technologies, orchestrating digital transformations, and revolutionizing customer experiences.

Join us in this collaborative journey to unravel the complexities, share insights, and chart a course toward an innovative and resilient future.

Featured Attendees

Event Chairs

Kelly Zou

Kelly H. Zou, Ph.D., PStat® is Head of Global Medical Analytics, Real World Evidence, and Health Economics and Outcomes Research, Viatris Inc. She is the Co-Founder, AI4Purpose Inc. She is an elected Fellow of the American Statistical Association and an Accredited Professional Statistician. Previously at Pfizer Inc, she was Vice President and Head of Medical Analytics & Insights; Senior Director of Real World Evidence, Group Lead of Methods & Algorithms and Analytic Science Lead; Senior Director of Statistics. She was Associate Professor of Radiology at Harvard Medical School, as well as Director of Biostatistics at its affiliated teaching hospitals. She was Associate Director of Rates at Barclays Capital. She received both MA and PhD degrees in Statistics from the University of Rochester. She completed her Postdoctoral Fellowship at Harvard. Her research interests include health policy, real world evidence, signal detection, and artificial intelligence, with over 150 professional articles and 5 books. She was featured as an Outstanding Woman in Data Analytics by Forbes, an Inspirational Women in Statistics & Data Science by Wiley, and an Accomplished Woman in Statistics and Data Science by the American Statistical Association. She was the winner of the Chief Data and Analytics Officers’ Forum’s Future Thinking Award, as well as Reuters Events Pharma USA’s Most Valuable Data & Insights Initiative Team Award, and Trailblazing Woman in Pharma, and AI100 Award.

Erik

Erik Zwiefel is a data science and AI leader passionate about helping businesses harness the power of Generative AI. As a Field Solutions Architect at Google Cloud, he collaborates with strategic customers to develop and deploy cutting-edge AI solutions. Prior to Google, Erik served as the Chief Data and Analytics Officer for the Americas at Microsoft, where he empowered Microsoft customers to embark on their own data and AI journeys. He advised C-Suite executives, providing strategic guidance on leveraging data and AI for business growth.

 

With over 18 years of experience, Erik has honed his skills in leveraging data and AI to solve complex business challenges. His background also includes leadership roles at Target and Medtronic. In addition to his work in these organizations, Erik is a sought-after speaker, and has delivered numerous keynotes and presentations at high-profile industry events. He is known for his ability to translate complex technical concepts into clear insights, inspiring audiences to embrace AI's potential. His thought leadership in Generative AI, Machine Learning, and Data Governance has earned him widespread recognition.

 

Erik holds a Master of Science in Business Intelligence from Saint Joseph's University and a Bachelor of Science in Biochemistry from the University of Minnesota. He lives in the Minneapolis area with his wife and 6 children.

Agenda


Schedule
 

Agenda

08:00 - 08:45

Registration and Networking Breakfast

Join us for coffee and pastries to prepare for the day of learning and networking
08:45 - 09:35

Opening Panel

Kick off the event with expert insights into the latest trends shaping the IT industry
Unlocking AI's Potential: Transforming Industries and Shaping the Future

- Discuss the current state of AI technology and the core AI technologies driving innovation
- How can AI enhance decision-making processes in businesses? What tasks and processes are being automated by AI and how is this affecting workforce dynamics?
- What are the ethical dilemmas posed by AI, including bias, privacy and accountability? And how are organisations addressing these challenges?
- How AI combined with human judgement can outperform humans working alone, and what that means for jobs
- Beyond LLMs: How specialized AI tools are affecting regulated industries

Kelly Zou

Head Global Medical Analytics, Viatris

Ryan Heath

Head of Communications and PR, RobinAI

Shashi Kumar

Head of Data Engineering and Analytics, Hearst

Ritesh Bansal

Director, AI Risk Management, Citi

09:40 - 10:20

Session Track 1

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
Garbage In, Garbage Out: Ensuring High-Quality Data for AI Success

In the realm of Artificial Intelligence, the saying "garbage in, garbage out" holds true now more than ever. AI systems are only as intelligent as the data they're trained on. Poor quality data can result in faulty models, unreliable predictions, and suboptimal decisions. Attendees will learn actionable strategies for data preparation, curation, and governance that are critical to optimizing AI outputs and driving business outcomes. Real-life examples will showcase the transformative impact of AI when paired with high-quality data.

Isabel Gomez-Vidal

Chief Revenue Officer, Dun & Bradstreet

Elizabeth Barrette

Senior Vice President of Customer Solutions & Success, Dun & Bradstreet

Ensuring Compliance: Navigating the Regulatory Maze for Corporate Success
  • Understand the key regulations affecting different industries including recent changes in regulatory requirements and their implications
  • Explore the responsibility of business leaders in ensuring regulatory compliance and how they are integrating this into corporate strategy and culture
  • Discuss emerging trends and future developments in regulatory compliance and their potential impact on business operations

Abhesh Kumar

Director & Head of RegTech, DTCC

10:25 - 11:05

Session Track 2

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
Navigating Leadership Excellence: Strategies for Inspiring and Empowering Teams
  • The importance of defining and communicating a compelling vision for the organisation, aligning the team's goals and actions with the broader business objectives
  • Strategies for recruiting and retaining top talent and fostering a culture of collaboration, trust and accountability
  • Explore strategies for leading teams through organisational change, building resilience and agility in the face of uncertainty

Michael Williamson

Functional CIO, Estee Lauder

AI in Customer Support: Balancing Automation and Human Touch
  • Finding the sweet spot between AI-driven customer service and human interaction
  • Chatbot with seamless agent escalation
  • Chatbot with human-like conversation
  • Training and upskilling customer support teams to work alongside AI tools that will not only handle +90% inquiries, but empower live agents with quick answers at their fingertips

Merlin Bise

CTO, Inbenta

Identity – Securing the Employee & Customer Journey

Identity continues to be the most common initial attack vector in most data breaches with
phishing and stolen/compromised credentials the 2 top initial attack vectors.

  • Organizations must adopt a Zero Trust approach with no implicit trust, minimal privilege, and entitlement.
  • That’s why an identity-centric security approach is essential to make Zero Trust work. Identity-centric security requires a high-degree of confidence in the identity of the person, device, machine seeking to connect, access, and transact.
  • In addition to certificate-based multifactor authentication, IAM, PAM, cloud security posture management, protecting keys and secrets, the next generation of security requires the ability to quickly and accurately verify identity in an all-digital context. And - AI-driven biometrics are increasingly becoming foundational capabilities.

James LaPalme

VP and GM of Identity, Entrust

11:10 - 11:50

Session Track 3

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
The AI Revolution is API-Enabled
  • As AI becomes more prevalent, communication between API endpoints is expanding rapidly. The current API economy is just the tip of the iceberg compared to what lies ahead in an AI-driven future. In this landscape, APIs are crucial for enabling AI integration and readiness, fundamentally transforming application development.

    Discover techniques for strategic AI implementation, responsible automation, and effective API management to establish an AI-ready enterprise. Whether you’re an API developer, AI practitioner, or business stakeholder, this talk will provide insights for effective AI orchestration and turning AI readiness into a competitive advantage.

    Key Takeaways:
    - Practical methods to enhance AI integration with APIs
    - Using AI ethically with APIs
    - Insights on achieving AI readiness and avoiding pitfalls

Stephen Fishman

Field CTO, Author, Boomi

Building Trust in Data: Best Practice and Strategies for Effective Data Governance
  • Explore the importance of Data Governance in organisations and it's role in ensuring data quality, integrity and security
  • Discuss key components of Data Governance including the establishment of rules and guidelines for data usage, assigning responsibility of data management and organising and making data accesible across the business
  • Strategies such as cross functional collaboration and clear communication to overcome common obstacles such as data silos, inconsistent data quality and loack of stakeholder buy in

Shashi Kumar

Head of Data Engineering and Analytics, Hearst

11:55 - 12:35

Session Track 4

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
Optimising the Cloud: Strategies for Effective Cost Management in the Digital Age
  • Analyse strategies to control and optimise cloud expenses, considering factors like resource provisioning, scaling and reserved instances
  • Discuss techniques for improving the productivity of cloud-based systems, adopting proactive strategies to optimise cost without compromising performance
  • Explore the challenges of navigating excessive options in the market, which make decision-making a complex task as you strive to align cloud products with your unique organisational needs, performance requirements and long-term scalability goals
  • Effect of transfer of your own data on cost

Arup Nanda

Chief Data Architect, JP Morgan

Addressing the Current and Future State of Learning with Data and AI

Learning is evolving rapidly as we quickly approach 2025. To grasp the biggest trends and changes affecting L&D leaders today, QA gathered and consolidated insights from them regarding the current and future state of learning. In this session, you’ll gain access to these insights, as well as predictions, warnings, challenges, and outcomes for CLOs. Join this session to discuss:

  • Responding to AI as it reshapes every aspect of L&D
  • The current and future shortcomings of learning delivery in the workplace and how to fix them through novel implementation strategies
  • Crucial data points regarding the current and future state of L&D, and how to move forward

Jeremy Price

Solution Architect, QA Ltd

Incident Response and Mitigating Cyber Attack Impact: Managing Obligations

Learn how to leverage Legal AI to:


- Quickly assess breach impact by understanding obligations across thousands of contracts
- Identify, understand and extract obligations that relate to notifications, parties, dates and other key clauses
- Streamline incident response to protect company reputation and customer relationships

 

Discover how Legal AI can harness the power of your contracts data to transform your incident response strategy and enable you to ensure compliance with regulations.

Richard Robinson

CEO, RobinAI

12:35 - 13:25

Networking Lunch

Connect with industry peers and exchange ideas over a relaxed midday meal.
13:25 - 14:05

Session Track 5

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
The New Innovation Framework: GXO’s Operational Incubator Program and Accelerating Tech Relevance in the Age of Automation
  • - The traditional approach to innovation is becoming inadequate as the pace of automation and AI advancement accelerates
    - In the logistics space, the need to balance operational impact, financial results and viability of tech has prompted GXO to create our ‘operational incubator’ program, which brings live application and structure to the evaluation and deployment of emerging tech
    - We’ll outline the principles of our innovation framework and how it can translate to your organisation

Adrian Stoch

Chief Automation Officer, GXO Logisitcs

14:10 - 14:50

Session Track 6

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
Transforming Business Through Effective Data Management
  • - The importance of building a robust data governance framework, ensuring compliance with regulations and establishing clear data ownership and accountability across the organisation
    - Discuss processes to ensure consistent data quality, accuracy and accessibility and how to implement regular data cleansing and validation procedures
    - Improving the use of data analytics to support strategic decision making and explore the key metrics and KPIs that need to be tracked to better align data with business goals
    - What upcoming technologies could transform your data management approach

Satyam Singh

AVP Data Management, Barclays

Ransomware Resilience: Essential Practices For Protecting Critical Infrastructure
  • Explore the steps involved in an effective ransomware incident response and the importance of a dedicated incident response teams and pre-established communication plans
  • Understanding the ethical and practical considerations of paying ransoms, including the potential risks and implications for the organisation and the broader communities
  • The importance of identifying critical assets and systems vulnerable to ransomware and assessing the potential impact of attacks on the organisation
  • Discuss the cybersecurity protocols and solution to achieve Ransomware Resiliency

Indy Dhiman

Senior Data Security Architect, Humana

Navigating the Future of AI: Trust and Governance through AI Observability

As AI continues to transform industries, building trust and transparency is paramount. This boardroom talk will explore how AI observability can drive responsible innovation while ensuring governance, risk management, and compliance.

We'll discuss the growing importance of:

- AI alignment to organizational values
- Strategies for mitigating risks in LLM and ML deployments
- How AI observability sheds light on audit evidence and helps meet compliance standards

Alex Woodruff, Head of Sales

Head of Sales, FiddlerAI

Anushrav Vatsa

Solutions Engineer, FiddlerAI

14:55 - 15:35

Session Track 7

Explore specialized sessions in IT security, data protection, and leadership across different focused tracks.
Accelerating AI Adoption through Effective Data Management
  • Building a comprehensive data management strategy that includes data governance, metadata management, and data lineage
  • Leveraging AI and machine learning to automate and streamline data management processes
  • Creating a data platform that supports multi-cloud and hybrid environments
  • Implementing cost-effective storage solutions that balance performance and cost

Sriraman Pattabiraman

Data Management & Reporting Lead, VP - Risk & Controls, State Street

Impact of Artificial Intelligence on Cybersecurity

Artificial Intelligence (AI) is transforming different domains and sectors by enabling new capabilities, enhancing efficiency and productivity, and creating new value and opportunities. AI is also transforming the field of cybersecurity, offering new possibilities and challenges for both defenders and attackers. AI can be used to improve the security and resilience of information systems, counter cyberattacks, and also to launch sophisticated cyberattacks. AI is also introducing new vulnerabilities and risks, and raising new ethical, legal, and social issues for cybersecurity. This round table would discuss the double-edged impact of AI on cybersecurity by posing questions like: How could AI technologies transform cybersecurity measures?

  • How are cybercriminals leveraging AI to improve their attack strategies?
  • What are the ethical and practical challenges associated with AI in cybersecurity?
  • How the rapid deployments of AI technologies in different sectors and organizations are escalating cyber risks?
  • How do we compare the risks and rewards of AI in cybersecurity and make recommendations for the path forward?

Amit Basu

VP, CIO & CISO, International Seaways Inc

Risk Assessments – Keeping Organizations Secure Through Risk Identification and Mitigation

This engaging session will delve into the strategies and best practices necessary to create a risk assessment to identify deficiencies and gaps at all levels across the organization. Gain insights from Stacey Romanello, risk assessment and information security expert, on how she enhances risk and control frameworks, and improves organizations system resilience, ensuring regulatory compliance.

During this discussion you will learn more about:

Implementing robust risk assessment processes to ensure identify and mitigate cyber threats.
Navigating increasingly complex compliance regulations.
The importance of key reporting metrics in effective security strategies.

Stacey Romanello

SVP, Banc of California

15:40 - 16:20

Closing Session

Wrap up with key takeaways and forward-looking strategies to drive your IT initiatives.
AI, Privacy and Power: Ethical Considerations in a Digital Age

- Explore the intricate and often controversial relationship between AI, Data Privacy and power dynamics in today's rapidly advancing digital landscape
- How is personalised data being used to train A model and what are the ethical limits? Is it possible to fully anonymise data and what risks do privacy breaches pose?
- Discuss necessary frameworks to ensure that advancements in AI continue while respecting privacy and ethical principles and how future AI developments may challenge current privacy frameworks

Alesya Nasimova

Global Head of Privacy, Brex, Inc.

Headline Partner

Featured Partners

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