Privacy Policy

Privacy Policy

CxO Institute respects your privacy and is committed to protecting your personal data. We comply with all aspects of the UK’s data protection legislative framework, which includes the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This privacy policy sets out how CxO Institute collects, handles, and stores personal data in compliance with the UK GDPR. It also details how we use and protect the information you provide to us when you use this website. We have developed this privacy notice to be as transparent as possible about the personal information we collect and how we use it.


Changes to this Privacy Policy

This privacy notice was last updated on 10 September 2024. CxO Institute keeps this privacy policy under regular review and may change it from time to time by updating this page in order to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for any changes on a regular basis.


WEBSITE DATA & COOKIES

This section of the privacy policy applies to you, the user of our website, and CxO Institute, the owner and provider of the website. It applies to our use of any and all data collected by us or provided by you in relation to your use of the website. It does not extend to any websites that can be accessed from this website, including but not limited to, any links we may provide to social media websites.


Data Collected

We may collect the following data, which includes personal data, from you:

  • Full name
  • Job title
  • Contact information such as email addresses and telephone numbers
  • IP address (automatically collected)
  • Web browser type and version (automatically collected)
  • A list of URLs starting with a referring site, your activity on this website, and the site you exit to (automatically collected)


Use of Data

Any or all of the above data may be required by us from time to time in order to provide you with the best possible service and experience when using our website. Specifically, data may be used by us for the following reasons:

  • Internal record-keeping
  • Improvement of our products/services
  • Transmission by email of promotional materials that may be of interest to you
  • Contact for market research purposes, which may be done using email, telephone, or mail. Such information may be used to customise or update the website.


Data Sharing

Unless we are obliged or permitted by law to do so, and subject to any third-party disclosures specifically set out in this policy, your data will not be disclosed to third parties without your explicit permission. We will only share the personal information with that one individual or company. This does not include our affiliates such as Solution Partners. All personal data is stored securely in accordance with the principles of UK GDPR.


Links to Other Websites

Our website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.


Controlling the Use of Your Data

Wherever you are required to submit personal data, you will be given options to restrict our use of that data. This may include the following:

  • Use of data for direct marketing purposes
  • Sharing data with third parties


Cookies

Our website may place and access certain cookies on your computer. CxO Institute uses cookies to improve your experience of using our website and to improve our services. CxO Institute has carefully chosen these cookies and has taken steps to ensure that your privacy is protected and respected at all times. All cookies used by our website are used in accordance with current UK and EU Cookie laws.

Before our website places cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling us to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however, certain features of our website may not function fully or as intended.


Types of Cookies Used:

  • Session Cookies: Each time you visit the website, we start a "session" and assign a unique ID. We can track various pieces of essential data for your session, all of which are stored on our server. The session ID is stored in a temporary cookie, which is automatically deleted either after an extended period of inactivity or when you close your browser.
  • Persistent Cookies: These remain in the cookie file of your browser for longer periods (the exact duration will depend on the lifetime of the specific cookie). This cookie is set when the site is first visited and stops the cookie information pane from sliding down. Without it, the pane would appear on every page.
  • Third-Party Cookies: In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the service, deliver advertisements, or track the performance of ads. Examples include cookies from Google Analytics.


Managing Cookies

You can modify your cookies settings in your browser; however, you may not be able to use all the interactive features of our website if cookies are disabled. You can choose to delete cookies at any time; however, you may lose any information that enables you to access our website more quickly and efficiently, including personalisation settings.

Here’s how to manage cookies in different browsers:

  • Google Chrome: Settings > Privacy and Security > Cookies and other site data
  • Microsoft Edge: Settings > Cookies and site permissions > Manage and delete cookies and site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy

For more detailed information on cookies and how to manage them, please visit www.allaboutcookies.org.


Delegate Booking

This section applies between the Delegate and CxO Institute and relates to the use of data collected during your application and attendance at events hosted by CxO Institute.

Data Collected

CxO Institute collects personal data from a Delegate, including but not limited to the following:

  • Full name
  • Position
  • Company
  • Email address
  • Contact number and office number
  • Industry you work in
  • Areas of interest, including challenges and planned projects

When you apply to be a CxO Institute Delegate, you MUST consent to us collecting and storing your personal information. You will not be able to complete your registration for a CxO Institute event without providing this consent.

Personal data is obtained when you complete one of our booking forms. It may also be collected when you use our website or access links in our marketing emails. We will only collect personal data relevant and limited to the purposes for which it is being processed.


Use of Personal Data

CxO Institute uses the personal data it collects in accordance with UK GDPR. We use your data for legitimate business interests, including:

  • Finalising event logistics, including accommodation requirements
  • Assessing the suitability of Delegates for specific events
  • Matching Delegates and Solution Partners according to solution needs and availability
  • Understanding the interests and requirements of Delegates
  • Internal record keeping
  • Improvement of our products/services


Data Sharing for Events:

We may collect and share a post-event list of attendees to allow contact post-events. Shared information includes:

  • Full name
  • Position
  • Company
  • Email address

We will not share information such as personal contact details (e.g., mobile phone number) unless explicitly agreed upon.


Third-Party Websites and Services

CxO Institute employs the services of other parties for dealing with certain processes necessary for our services. These providers may have access to your personal data, but only where it is necessary for fulfilling the event requirements.

Where this happens, the personal data made available will be limited to the necessary information required and will be supplied strictly on the condition that it is used only for the purpose we request. All third-party data processing will comply with the terms of this privacy policy and UK GDPR.


Solution Partners

This section applies between the Solution Partner and CxO Institute and relates to the use of data collected when you attend an event as a Solution Partner.


Data Collected:

We will collect the following data, including but not limited to:

  • Full name
  • Company information and industry
  • Job title and function
  • Contact information (email addresses and phone numbers)
  • Social media profiles
  • Areas of expertise
  • Solution information, including cost matrices

When you apply to be a CxO Institute Solution Partner, you MUST consent to us collecting and storing your personal information. Personal data is obtained from the Solution Partner's specified contact, as well as any additional employees representing the company.


Use of Data:

We process data for legitimate business interests, including:

  • Finalising event logistics
  • Matching Delegates and Solution Partners
  • Displaying your company logo on event materials
  • Personalising and tailoring your experience during the event
  • Internal record keeping
  • Improvement of our products/services


Security

We have implemented robust technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. This includes:

  • Encryption of personal data in transit and at rest
  • Two-factor authentication (2FA) for accessing sensitive systems
  • Regular security audits and penetration testing
  • Access control measures that limit data access to authorised personnel only


Individual Rights

Under the UK GDPR, you have the following rights concerning your personal data:

  • The right to be informed: You have the right to be informed about how we collect and use your personal data.
  • The right of access: You can request a copy of the personal data we hold about you.
  • The right to rectification: You can request that we correct any inaccurate or incomplete personal data.
  • The right to erasure: You can request that we delete your personal data in certain circumstances.
  • The right to restrict processing: You can request that we limit the processing of your data in specific cases.
  • The right to data portability: You can request to transfer your personal data to another organisation.
  • The right to object: You can object to our processing of your personal data in certain circumstances.
  • The right to withdraw consent: You can withdraw consent where we are relying on consent to process your data.

To exercise any of these rights, contact us at marketing@cxo-institute.com.


Complaints

If you have any concerns about how we process your personal data, please contact us at:

You also have the right to complain to the Information Commissioner’s Office (ICO):

  • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
  • Call: 0303 123 1113.
  • Email: casework@ico.org.uk
  • Website: www.ico.org.uk


Updates to This Privacy Policy

This privacy policy was last updated on 10 September 2024. We keep this privacy policy under regular review and will update it to reflect changes in the law or our privacy practices.

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