CDO Institute: USA

• Discuss the current state of AI technology and the core AI technologies driving innovation
• How can AI enhance decision-making processes in businesses? What tasks and processes are being automated by AI and how is this affecting workforce dynamics?
• What are the ethical dilemmas posed by AI, including bias, privacy and accountability? And how are organisations addressing these challenges?
• Potential impacts of AI on employment and how we can prepare for these changes?
• Discuss the upcoming trends in AI technology and how these will impact the technology landscape

In the realm of Artificial Intelligence, the saying "garbage in, garbage out" holds true now more than ever. AI systems are only as intelligent as the data they're trained on. Poor quality data can result in faulty models, unreliable predictions, and suboptimal decisions. Attendees will learn actionable strategies for data preparation, curation, and governance that are critical to optimizing AI outputs and driving business outcomes. Real-life examples will showcase the transformative impact of AI when paired with high-quality data.

• How could AI technologies transform cybersecurity measures?
• How are cybercriminals leveraging AI to improve their attack strategies?
• What are the ethical and practical challenges associated with AI in cybersecurity?
• How the rapid deployments of AI technologies in different sectors and organizations are escalating cyber risks?
• How do we compare the risks and rewards of AI in cybersecurity and make recommendations for the path forward?

Amit Basu

VP, CIO & CISO, International Seaways Inc

• The importance of defining and communicating a compelling vision for the organisation, aligning the team's goals and actions with the broader business objectives
• Strategies for recruiting and retaining top talent and fostering a culture of collaboration, trust and accountability
• Explore strategies for leading teams through organisational change, building resilience and agility in the face of uncertainty

Michael Williamson

Functional CIO and Intelligent Automation Leader, Estee Lauder

• Finding the sweet spot between AI-driven customer service and human interaction
• Chatbot with seamless agent escalation
• Chatbot with human-like conversation
• Training and upskilling customer support teams to work alongside AI tools that will not only handle +90% inquiries, but empower live agents with quick answers at their fingertips

Merlin Bise

CTO, Inbenta

Identity continues to be the most common initial attack vector in most data breaches with
phishing and stolen/compromised credentials the 2 top initial attack vectors.

• Organizations must adopt a Zero Trust approach with no implicit trust, minimal privilege, and entitlement.
• That’s why an identity-centric security approach is essential to make Zero Trust work. Identity-centric security requires a high-degree of confidence in the identity of the person, device, machine seeking to connect, access, and transact.
• In addition to certificate-based multifactor authentication, IAM, PAM, cloud security posture management, protecting keys and secrets, the next generation of security requires the ability to quickly and accurately verify identity in an all-digital context. And - AI-driven biometrics are increasingly becoming foundational capabilities.

James LaPalme

VP & General Manager of Identity, Entrust

• Explore methods for analysing and designing efficient business processes tailored to organisational objectives and discuss the tole of technology in automating process, enhancing efficiency and selecting appropriate tools for seamless integration
• Address the challenges of implementing BPM and consider the change management strategies to ensure smooth transitions and employee buy-in, including the importance of fostering collaboration across the business, breaking down silos for a holistic approach to BPM
• Discuss how Business Process Management can enhance regulatory compliance and risk management, ensuring processes align with industry standards and mitigate potential risks

• Explore the importance of Data Governance in organisations and it's role in ensuring data quality, integrity and security
• Discuss key components of Data Governance including the establishment of rules and guidelines for data usage, assigning responsibility of data management and organising and making data accesible across the business
• Strategies such as cross functional collaboration and clear communication to overcome common obstacles such as data silos, inconsistent data quality and loack of stakeholder buy in

Shashi Kumar

Head of Data Engineering and Analytics, Hearst

• Analyse strategies to control and optimise cloud expenses, considering factors like resource provisioning, scaling and reserved instances
• Discuss techniques for improving the productivity of cloud-based systems, adopting proactive strategies to optimise cost without compromising performance
• Explore the challenges of navigating excessive options in the market, which make decision-making a complex task as you strive to align cloud products with your unique organisational needs, performance requirements and long-term scalability goals
• Effect of transfer of your own data on cost

Learning is evolving rapidly as we quickly approach 2025. To grasp the biggest trends and changes affecting L&D leaders today, QA gathered and consolidated insights from them regarding the current and future state of learning. In this session, you’ll gain access to these insights, as well as predictions, warnings, challenges, and outcomes for CLOs. Join this session to discuss:

• Responding to AI as it reshapes every aspect of L&D
• The current and future shortcomings of learning delivery in the workplace and how to fix them through novel implementation strategies
• Crucial data points regarding the current and future state of L&D, and how to move forward

Jeremy Price

Solution Architect, QA Ltd

From data lakes to data warehouses, the world’s most important businesses are investing millions to capture and manage critical business data from a range of different software tools, databases and hardware. Companies are often ignoring the treasure trove of contract data contained in business assets, which are created daily and live on company computers or shared drives.

Most business transactions in the world involve the creation of a contract to record core business terms, but the technology we use to make contracts (Microsoft Word) and the technology we use to store them (Adobe PDF) make it nearly impossible to conveniently extract and store the precious data inside these assets.

In this session, learn how:

• Critical business information is being overlooked in your contracts
• You can build processes that unlock value for your organisation using simple workflows and more advanced technologies

Richard Robinson

CEO, RobinAI

• Assessing how robotics and AI align with overall business goals and identifying key areas where robotics and AI can provide the most value
• Evaluating different AI and robotic technologies based on different organisational needs whilst balancing innovation and practicality
• Designing workflows that integrate robotics and AI with human workers, ensuring a safe and productive interaction between humans and machines

• Explore the strategies and processes to ensure that your organisation can adapt and continue to operate effectively throughout times of change and disruption.
• Topics to be addressed include risk management, business continuity planning and building and maintaining robust systems
• Learn how to identify vulnerabilities, implement mitigation measures and develop a resilient framework for business operations

• Explore the steps involved in an effective ransomware incident response and the importance of a dedicated incident response teams and pre-established communication plans
• Understanding the ethical and practical considerations of paying ransoms, including the potential risks and implications for the organisation and the broader communities
• The importance of identifying critical assets and systems vulnerable to ransomware and assessing the potential impact of attacks on the organisation
• Discuss the cybersecurity protocols and solution to achieve Ransomware Resiliency

Indy Dhiman

Senior Data Security Architect, Humana

• Building a comprehensive data management strategy that includes data governance, metadata management, and data lineage
• Leveraging AI and machine learning to automate and streamline data management processes
• Creating a data platform that supports multi-cloud and hybrid environments
• Implementing cost-effective storage solutions that balance performance and cost

Sriraman Pattabiraman

Data Management & Reporting Lead, VP - Risk & Controls, State Street

• Understand the key regulations affecting different industries including recent changes in regulatory requirements and their implications
• Explore the responsibility of business leaders in ensuring regulatory compliance and how they are integrating this into corporate strategy and culture
• Discuss emerging trends and future developments in regulatory compliance and their potential impact on business operations

Abhesh Kumar

Director & Head of RegTech, DTCC

• Developing a clear roadmap for how technology will support business growth and the importance of aligning tech investments with strategic objectives
• Criteria for prioritising technology investments based on business impact and balancing short-term needs with long-term strategic goals
• Anticipating future technological trends and their impact on budget planning and creating flexibility in budget allocation to capitalise on emerging technologies such as AI, IoT etc

• Explore the strategies that data leaders must take to secure their enterprises in the data-driven age
• Developing a comprehensive data security and privacy strategy fit for a multi-cloud and hybrid environments
• Establishing policies and procedures for data access and use
• Educating employees on data security best practices & ensuring compliance
• Partnering with cybersecurity experts to stay ahead of evolving threats

• The importance of building diverse teams and how DEI will drive employee engagement and organisational value and growth
• Discuss ways to break down the barriers to an inclusive workplace culture and take steps to address and remove unconscious biases
• Explore ways to create and adopt an equal and inclusive recruitment process that is open-minded and welcomes diverse candidates