Terms & Conditions

CxO Institute delegate terms and conditions

As a Delegate, I agree to the following terms and conditions set out by CxO Institute, a trading name of GB Excellence Ltd (company number 14376917), whose registered office is at 8-10 Griffin Street, Newport NP20 1GL, United Kingdom. These terms and conditions, together with the delegate registration form submitted by the Delegate, form the agreement between the Delegate and CxO Institute governing the Delegate's participation and attendance at the event.

Participation

To ensure that the Delegate receives maximum value from the sessions and the pre-arranged one-to-one meetings, the Delegate will be asked to complete a profile. CxO Institute will provide profiles of partner organisations and other Delegates to help the Delegate select one-to-one meetings. A deadline will be specified by which session selections and meeting choices must be submitted. Participation in pre-arranged one-to-one meetings is at the discretion of CxO Institute.

The Delegate agrees to complete and return all profiling, meeting and workshop selections before the deadlines specified by CxO Institute. CxO Institute is not liable to the Delegate for any change in the number or identity of other delegates, or for any delegate who does not keep a scheduled meeting.

The Delegate confirms they will take part in at least one full day of the event, including attending their pre-arranged one-to-one meetings where applicable. The Delegate confirms that they are appropriately qualified to attend and will conduct themselves in a proper and professional manner at all times.

Cancellation and replacement

If CxO Institute cancels or postpones the event due to circumstances beyond its reasonable control, the event will be rescheduled and the Delegate will be transferred to the rescheduled event within 12 months.

There is no financial obligation for a Delegate to attend the event, and full participation for the entire event is expected. A Delegate who is unable to attend may nominate a suitable replacement from the same organisation, of similar seniority and area of expertise. To maintain the integrity of the event, Delegates who cancel within four weeks of the event without providing a suitable replacement may not be invited to future CxO Institute events.

Costs

Delegates are responsible for their own costs that are not arranged by CxO Institute as part of the event, including gratuities, use of leisure facilities at the venue, parking, alcohol where applicable, and travel.

Your data and our partners

CxO Institute is the controller of the personal data you give us when you apply for or take up a place. We use it to assess your application, run the event, arrange your meetings, and invite you to future Institute events. Our privacy policy at cxo-institute.com/privacy-policy explains this in full.

Institute events are funded by our partners, technology companies who sponsor each event and whose senior people take part in it. Hosted places are possible because of them. As a condition of a hosted place, we share your name, job title, company, work email, phone number and registration profile with a partner when you ask to meet them, meet them in a one-to-one meeting, register for or attend a session, boardroom or dinner they host, or connect with them through the event app. The event's Headline Partner and Official Category Partners receive these details for every delegate at the event. Otherwise, we do not share your details with partners you have had no contact with, and we never share your dietary or access requirements.

Each partner receives your details under a written agreement with us. A partner may contact you after the event to follow up on your conversation, and for 12 months after the event may also send you emails about its products, services, content and events. Every email must say who it is from and let you unsubscribe. After 12 months, a partner may only keep contacting you if you have continued a conversation with them or signed up with them directly. A person you met may text you directly to follow up on your conversation, and will stop if you ask. Partners may not send you bulk or automated text messages, use your details to target advertising, or sell or pass your details to anyone else.

If you would rather a particular partner did not receive your details, tell us at lee.williams@cxo-institute.com at least 7 days before the event. This may mean we cannot arrange a meeting with that partner. If a partner contacts you in a way that breaks these terms, tell us and we will take it up with them.

We will send you marketing text messages only if you tick the box for them on the registration form. We may send you service messages about an event you have registered for, such as timings and changes, by email or text.

Photographs and recordings

Institute events are photographed and some sessions are recorded. We may use this content, including your comments and image, to report on the event and promote future Institute events. If you would prefer not to appear, tell the Institute team on arrival. We use your LinkedIn profile picture on the event platform and your badge; tell us if you would prefer we did not.