The role of AI in business has evolved from a distant possibility to a critical business imperative. In a recent discussion, senior AI leaders from Lloyds Banking Group shared their successful approach to AI integration, offering valuable insights for other companies looking to transform. Here’s what we can learn from their journey: AI must be […]
Tag: Security
The State of AI-Adoption: Are Your Teams Ready? – General Assembly
AI is rapidly being adopted across every department, showing up in new tools, workflows, and job descriptions. However, a significant disconnect exists between the pace of this adoption and a company’s readiness for it. Many leaders have yet to define a formal AI policy, and most teams have not received any training on how to […]
The Enterprise-Wide Approach to Contact Center AI – Connect
Artificial intelligence (AI) is transforming the contact centre environment, offering a wide range of applications that enhance efficiency, improve customer experience (CX), empower agents, and reduce costs. Artificial intelligence is transforming the contact center environment, enhancing efficiency and improving the customer experience. With numerous front-end solutions like chatbots and virtual agents, and back-end applications for workforce management […]
AI Cost Optimization: Mastering the New Layer of Cloud Complexity – Tangoe
Just when IT and finance teams thought they had cloud costs figured out, AI came in and introduced a new layer of complexity. AI budgets are growing faster than IT budgets , and GenAI spending is expected to jump by 76% in 2025. This rapid growth is fueling increased complexity and cloud waste, a problem […]
The Unseen Risk of Generative AI: Why Traditional Security Fails – Menlo Security
Generative AI has burst onto the scene, promising to help users work faster and more productively. However, this productivity comes with a significant and often unseen risk. Many employees are using personal, free-tier GenAI tools at work, which can expose sensitive company data to the public large language models (LLMs) that power these tools. In […]
The CISO Report: Bridging the Gap Between Security and the Board – Splunk
The relationship between CISOs and their boards is more critical than ever, yet a significant gap in priorities and perception persists. According to Splunk’s CISO Report, while CISOs are cementing their place in the C-suite, a disconnect remains, particularly regarding what skills are most important, how CISOs spend their time, and how to justify budgets. […]
The Ultimate Guide to Cyber Recovery Preparedness – Commvault
In today’s complex threat landscape, many organisations have mistakenly considered cyber recovery and disaster recovery to be the same. However, recent cyber incidents have revealed unique challenges that require a distinct approach. Unlike natural disasters, cyberattacks are unpredictable, can involve secondary attacks, and often target backups directly to make recovery ineffective. Additionally, the immense pressure to get […]
Stay Ahead of Cyber Threats with AI-Powered Phishing Alerts – Dashlane
Phishing attacks are becoming increasingly sophisticated, with AI making them faster, more personalized, and harder to detect. This is a significant threat to businesses, as financial penalties from these incidents are on the rise, and reputational harm is a growing concern. To combat this evolving threat, Dashlane has launched AI-powered phishing alerts, the latest feature […]
AI Alone Isn’t the Answer to Fraud Prevention – Ping Identity
As fraud tactics evolve, many businesses turn to AI-driven security solutions—but is AI alone enough? Ping Identity’s latest article explores why a multi-layered approach is essential for effective fraud prevention. While AI enhances detection and response, it must work alongside identity intelligence, behavioural analytics, and zero-trust frameworks to truly safeguard organisations. Without these additional layers, […]
AI Governance: The Key to Responsible and Secure AI – Kong
As AI adoption accelerates, so does the need for AI governance – a framework that ensures AI systems are ethical, secure, and compliant. In Kong Inc.’s latest article, explore how organisations can implement effective governance strategies to mitigate risks, enhance transparency, and build trust in AI-driven decision-making. From regulatory compliance to data integrity and security, […]