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Elevate the digital customer experience
April 7, 2022 @ 11:00 am - 12:00 pm

Featured Attendees
Elevate the digital customer experience

With a rise in data streaming and predictive models backed by AI/Machine Learning, comes even greater insight into customer behaviour and how to best act on it. In fact, access to the right data allows brands to achieve effective personalisation, boosting revenue by an average of 10-30%.
And CIOs are well aware of this opportunity. 46% cited customer engagement as a new area for expansion and personalisation as a key revenue driver for their business. However, how can they best utilise data to engineer automated human-to-human interactions and elevate digital customer experiences at scale?
Join Braze, Tealium & Wunderman Thompson on Thursday 7th April for an engaged roundtable discussion on best-in-class customer engagement, exploring the winning strategies and tactics used by industry leading brands.Â
The roundtable will be moderated by Marc Suchland, Area Vice President Central and Eastern Europe at Braze, Frank Trefzer, Managing Director DACH at Tealium, and Stefan Seebauer, Head of Data and Technology at Wunderman Thompson.
Speakers

Marc Suchland
Area VP Central and Eastern Europe
Braze
Frank Trefzer
Managing Director DACH
Tealium

Stefan Seebauer
Head of Data & Technology
Wunderman Thompson


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