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CX: The Future of Excellence

November 24, 2022 @ 11:00 am - 12:00 pm

CX: The Future of Excellence

Tata Communications 

Thursday 24th November 2022

11:00 - 12:00 CET   |   10:00 - 11:00 GMT

CX: The Future of Excellence

Today, most business leaders know that delivering remarkable customer service is a key pillar of success…But with technology ever-evolving, why exactly is this?

How can businesses keep costs low whilst continuing to serve customers with state of the art, personalised technology?

To what extent do repeat, digital, B2B transactions now depend on human-centric strategy and how can businesses ensure this is done both well and at cost?

Join this roundtable to learn how to best humanise digital in your company to ensure customer trust, more repeat transactions and a sharp increase in ROI as a result..

Speaker

Noel Lavery

Head of Sales, Cloud Communications, Europe

Tata Communications

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Larry Venter

Larry Venter is VP Global Customer Success & Solution Engineering at Shape Security. Larry has run sales engineering and customer success teams for companies like PayPal, Microsoft 

Larry Venter

Larry Venter is VP Global Customer Success & Solution Engineering at Shape Security. Larry has run sales engineering and customer success teams for companies like PayPal, Microsoft 

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    Details

    Date:
    November 24, 2022
    Time:
    11:00 am - 12:00 pm
    Event Category: